meta_pixel
Tapesearch Logo
Log in
The Fine Homebuilding Podcast

#351: PRO TALK With Plumber Mike Lombardi

The Fine Homebuilding Podcast

Fine Homebuilding Magazine

Leisure, Construction, Keepcraftalive, Home & Garden, How To, Drywall, Craftsmanship, Education, Homebuilding, Houses

4.6756 Ratings

🗓️ 4 May 2021

⏱️ 28 minutes

🧾️ Download transcript

Summary

In this Pro-Talk podcast, Patrick talks to plumber Mike Lombardi about the perks and headaches of owning a small business, the future of plumbing and heating, and dealing with problem customers.

Transcript

Click on a timestamp to play from that location

0:00.0

answering my phone 24-7 listen it was stressful at times but I'll tell you it's paid dividends now

0:10.8

because that kind of responsiveness has given me a core group of customers who really appreciate

0:18.0

that they call and they're almost always getting my voice.

0:27.5

Welcome to the Fine Home Building Pro Talk podcast, a regular discussion with building industry

0:32.2

professionals. This is Senior Editor Patrick McComb. Tonight I'm joined by Dan Berry, Connecticut plumber, Mike Lombardi.

0:39.4

You can find the Fine Home Building Pro Talk podcast and the original Fine Home Building podcast at

0:43.9

fineholdbuilding.com slash podcast.

0:46.3

You can leave feedback and ask questions there too.

0:50.3

Mike, it is a pleasure to have you on the show.

0:52.5

You are easily my favorite plumber in the entire world.

0:57.5

I'm not sure how to respond to that, but that's quite a compliment.

1:01.2

I think it's a compliment, so thank you.

1:04.6

So what have you been during the pandemic?

1:07.5

Has it affected your business?

1:09.2

You look healthy.

1:10.6

Have you gotten vaccinated yet?

1:13.9

We did. And about three weeks ago, and we were lucky to get the single shot, Johnson and Johnson

1:21.0

vaccine. Were plumbers, you know, considered essential folks? it seems like they should be.

1:28.9

And we were.

1:29.8

Yeah.

1:30.8

And essential and busy, the dynamic of the pandemic affected us.

1:39.4

Most of my customers who have second homes in the country and on Candlewood Lake came early from the city or Boston or Westchester to their summer homes.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Fine Homebuilding Magazine, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Fine Homebuilding Magazine and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2025.