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You've Been Heard

35. IT Directors either impact the business or sit back like peons.

You've Been Heard

Philip Howard

Tech News, Technology, Business, Management, News

0.00 Ratings

🗓️ 15 July 2019

⏱️ 47 minutes

🧾️ Download transcript

Summary

Marcus Merchant Director Of Information Technology with a demonstrated history of improving operations through technology and automation in the food & beverages industry. Skilled in process improvement, Blockchain, IoT, Azure, AWS, MES, EDI, Kepware, corporate governance, financial understanding & strengths. Previous experience in Session Initiation Protocol (SIP), SIP Trunking, Go-to-market Strategy, and Avaya Products. Interests include Blockchain and being a crypto enthusiast, Real Estate Investing, and volunteering to help children and give back to the community. Redzone and Plex ERP champion.

Transcript

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0:00.0

All right, welcome everyone back to dissecting popular IT nerds.

0:14.5

And today we have Marcus Merchant on with us.

0:18.7

He is the director of IT at Old Thompson, which is actually a really cool company.

0:24.1

You guys make spices.

0:26.1

And we're going to continue the theme of or build upon the theme of IT as a business force multiplier because a lot of people get stuck in an environment

0:41.6

where IT is really a cost center. That's kind of the old school mentality. And we might not even

0:46.4

call it old school because a lot of people still manage IT as a cost center. It's still a line

0:51.8

item on the P&L. But first, welcome to the show, Marcus.

0:56.4

Why don't you just give us a little background on yourself? A, like, how did you get into

0:59.8

IT to begin with? What's the history there? Maybe, you know, what was your first computer? I like

1:04.6

asking people that because I kind of like living in the past a little bit with my 386. Let's just

1:09.8

go from there, man. Great. Thanks for having me. I've living in the past a little bit with my 386. Let's just go from there, man.

1:19.9

Great. Thanks for having me. I've been in the IT road for quite a while. Kind of a funny story, how I originally got into it back when I was 18. My parents moved about six hours away and I decided to stay and I had broken my foot.

1:33.3

I had broken my foot playing lower hockey and my friend was doing tech support for a company

1:40.0

in Southern California here where I'm at and he actually stole a copy of the test, and I memorized the answers,

1:47.6

and I went in, ace the test, and got the job.

1:51.8

And when I first started way back then, it was all management was gone at Comdex.

2:00.1

It used to be held in November. So all the management was gone at Comdex, right? It used to be held in November.

2:02.4

So all the management was gone to Comdex,

2:04.5

this is prior to CES.

2:06.3

And so I got my first week with no one knowing

2:09.4

that I didn't know what the heck I was doing.

...

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