4.8 • 1.1K Ratings
🗓️ 18 July 2024
⏱️ 49 minutes
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0:00.0 | Thank you, |
0:07.0 | and welcome back to the show. |
0:09.0 | When I work with organizations, the most common form of dysfunction on teams is not people screaming at |
0:18.5 | each other. In fact I hardly ever see that. What I see is awkward silence and I think in fact corporations |
0:27.2 | have invented the micronod and and this this is what I'm looking for if I think there's dysfunction on a team |
0:36.1 | and it's when a leader a manager is saying well this is what we're going to do you |
0:40.0 | know how does everyone feel about this or we on board and everyone in the room is |
0:44.0 | doing exactly the same thing they will not disagree but they don't want to nod because |
0:48.7 | they don't really agree so they have the tiniest most infinitesimal nod that is humanly possible. |
0:56.5 | So that they can't be the one that was not supportive, but they didn't give a really |
1:01.5 | warm support. |
1:02.4 | Is that tiny mmm mmm okay fine I don't |
1:05.8 | I know not more than anyone else not I'm wondering first do you see that too |
1:09.7 | and how would you answer the question about dysfunction on teams? |
1:13.8 | Like what did you observe at IBM that was the most toxic thing? |
1:18.4 | I couldn't remember early in my career there being a very senior leader who coined a phrase, |
1:23.0 | bite me in the nose, not in the back. |
1:25.3 | And a lot of that had to do as well, |
1:27.7 | I saw passive resistance to things, right? |
1:29.8 | And which is a little bit of what you just described. |
1:31.9 | People won't say anything, but they won't really do it. |
1:34.2 | Now look, I think just from a practical matter, |
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