#307 - The Clients Ghosting Trend…
Thriving Stylist Podcast
Britt Seva
4.7 • 2K Ratings
🗓️ 30 October 2023
⏱️ 23 minutes
🧾️ Download transcript
Summary
Cancellations and no-shows are nothing new to our industry, but what is changing is the volume and pace at which it has been happening. Make no mistake, there is a growing trend of clients ghosting stylists, and in this episode, I look at the changes in consumer behavior that are behind this trend.
Clients today are expecting us to do a little bit more, be a little bit more, work a little bit harder, and it’s up to you to roll out the welcome mat and ensure those leads get the best possible chance of being a part of your business!
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Learn more at: https://thethrivingstylist.com/podcast/307
Transcript
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| 0:00.0 | Do you feel like you were meant to have a kick-ass career as a hairstylist? |
| 0:06.0 | Like you got into this industry to make big things happen? |
| 0:09.3 | Maybe you're struggling to build a solid base and want some stability. |
| 0:12.7 | Maybe you know social media is important, but it feels like a waste of time because you |
| 0:16.1 | aren't seeing any results. |
| 0:18.1 | Maybe you've already had some amazing success, but are craving more. |
| 0:21.7 | Maybe you're ready to truly enjoy the freedom and flexibility this industry has to offer. |
| 0:26.9 | Coloring skills will only get you so far, but to build a lifelong career as a wealthy stylist, |
| 0:32.1 | it takes business skills and a serious marketing strategy. |
| 0:35.6 | When you're ready to quit just working in your business and start working on it, |
| 0:38.9 | join us here where we share real success stories from real stylists. |
| 0:42.6 | I'm Britt Siva, social media and marketing strategist just for hairstylists, |
| 0:46.3 | and this is the Thriving Stylist podcast. |
| 0:51.7 | What is up and welcome back to the Thriving Stylist podcast. |
| 0:54.7 | I'm your host, Britt Siva. |
| 0:56.1 | And this week we're talking about a very inspired topic, |
| 1:00.2 | the trend of clients ghosting, meaning that they |
| 1:05.2 | request an appointment and then don't show up. |
| 1:07.5 | Like, no shows or hit you up in the DMs and then kind of fall apart or submit |
| 1:13.0 | an online booking request and then you never hear from them again. |
| 1:16.4 | And you know, two degree, this has always happened. |
| 1:19.7 | Like, no shows have been happening since the beginning of time in our industry. |
... |
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