303 - A Digital Problem With An Old-School Solution: COVID-19 Vaccinations in San Francisco
Public Health On Call
The Johns Hopkins Bloomberg School of Public Health
4.6 • 644 Ratings
🗓️ 26 April 2021
⏱️ 13 minutes
🧾️ Download transcript
Summary
Early in the vaccine rollouts, 14 clinics in the San Francisco Health Network texted their most vulnerable patients a webform to sign up for COVID-19 vaccine appointments. Dr. Anna Robert, director of primary care, talks with Dr. Josh Sharfstein about how the webform went viral with people from all over the Bay area taking appointments meant for specific individuals, how the clinics addressed the situation, and what they learned about outreach to patients who most need the vaccine but may be hesitant to sign up.
Transcript
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| 0:00.0 | Welcome to Season 3, a Public Health On Call, a podcast from the Johns Hopkins Bloomberg School of Public Health. |
| 0:12.3 | I'm Josh Sharfstein, Vice Dean for Public Health Practice and Community Engagement, and a former secretary of Maryland's Health Department. |
| 0:19.6 | Our goal is to bring scientific evidence |
| 0:22.4 | and experience to the public health news of the day through informative interviews with scientists, |
| 0:27.8 | community leaders, policy experts, public health officials, clinicians, and more. If you have ideas |
| 0:34.4 | or questions for us to cover, please email us at public health question |
| 0:38.8 | at jh.edu. |
| 0:41.1 | That's public health question at jhhu.edu for future podcast episodes. |
| 0:47.2 | Today, I'm speaking to Dr. Anna Robair, Director of Primary Care for the San Francisco |
| 0:52.4 | Health Network and an alumna of the Johns Hopkins |
| 0:55.5 | Bloomberg School of Public Health. The network's 14 clinics texted many of their patients |
| 1:00.8 | with a link to a web form to make an appointment for the COVID-19 vaccine. What could possibly |
| 1:07.6 | go wrong? Let's listen. |
| 1:17.1 | Dr. Robert, thank you so much for joining me to talk about COVID vaccination efforts in San Francisco. |
| 1:19.2 | Let's start with the goal. |
| 1:23.9 | What was your goal as you started to vaccinate people through the San Francisco Health Network? |
| 1:30.0 | Our goal was to make sure that the communities who had been most impacted by COVID-19 infection had early, easy, accessible access to the COVID-19 vaccine. So you wanted the people |
| 1:39.7 | who were getting COVID, their friends, their families, their neighbors to be able to be vaccinated |
| 1:45.6 | quickly? |
| 1:46.4 | That's correct. |
| 1:47.9 | Yes. |
| 1:48.5 | What was the first thing you did to try to make the vaccine available? |
... |
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