You're listening to the Gold Digger Podcast episode number 300 and 2.

Negative reviews, angry emails, refund requests, stop our nerner needy clients, snippy social

media comments, passive aggressive communication.

If you own a business, you've dealt with some, if not all of these.

I'm talking about negative feedback from customers or clients and if you're a human, you know

it never feels good.

When we receive feedback that's less than kind of uplifting, productive or complimentary,

it's sort of like hearing your parents tell you that they're disappointed in you.

It's like a sucker punch right to the heart.

After all, you've poured your best intentions and sweat and hard work into your business

so to have people to be dissatisfied with your efforts, it's a tough pill to swallow.

And it hurts.

At the heart of it, negative feedback feels like rejection.

It's someone telling us we didn't do enough or make something good enough or perform

greatly enough.

And it stings.

I'm not going to lie.

I've dealt with plenty of my fair share of negativity, criticism and feedback from

comments on my weight, my mothering, the way I look, the way I talk.

I get a lot of commentary and it comes with a space I'm in.

And while it never gets easier to hear that you've got places you need to work on, I've

been able to decipher the difference between feedback and criticism so that I can continue

...