3 More Questions (Scott Boatwright) with David Novak and Koula Callahan

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8 • 596 Ratings

🗓️ 26 May 2025

⏱️ 12 minutes

🔗️ Recording | iTunes | RSS

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Summary

On this episode of 3 More Questions, you'll hear David Novak's answers to: Why might it be smart to lean into a leadership role before it's officially yours? How do developmental initiatives help newly promoted leaders transition into their new roles while maintaining strong relationships with former peers? Why are simple team member exercises like listing out responsibilities so powerful? ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Leaders Lead app — ⁠⁠⁠⁠Download today in the App Store⁠⁠⁠⁠ Get coaching from David by ⁠⁠⁠⁠signing up to receive his Weekly Leadership Plan⁠⁠⁠⁠. It builds on each podcast episode by offering actionable steps you can take each week to incorporate the learnings from the episode into your leadership style. It only takes about 5 minutes and is a great way to start off your week! ⁠⁠⁠⁠Subscribe to the How Leaders Lead podcast⁠⁠⁠⁠ to ensure you never miss an episode!

Transcript

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0:00.0	Welcome to How Leaders Lead. I'm Kula Callahan, and it is time for another edition of three more questions with David Novak.
0:10.3	In these episodes, we debrief David's conversation that he had with the previous week's guest.
0:15.1	And David, today, it's all about Chipotle.
0:18.0	You just interviewed Scott Boatwright, who's a CEO, and I loved this interview,
0:23.2	partly because I love Chipotle, and mainly because Scott is such a dynamite leader.
0:29.1	You can just tell that he's super operational, and he holds his team to the highest standards.
0:34.2	Yeah, this is a guy who's been a huge part of Chipotle's success. He worked for Brian
0:38.9	Nicol, who was obviously a fantastic CEO and just got promoted to go be the CEO at Starbucks.
0:45.0	And in fact, before he went to Chipotle was the CEO of Taco Bell and did a great job working
0:49.4	for me and that job. So, you know, Brian was terrific, but he had Scott at the side and they made a dynamic
0:56.6	duo and now Scott is stepping up and taking on the CEO role and it's having to learn new
1:02.1	things besides just the operational role. He's learning how to be a CEO dealing with Wall Street,
1:06.7	you know, setting the vision, you know, and he's doing a good job of it. And Chipotle doesn't seem
1:13.1	to be missing a beat. And he's very excited about the growth opportunities that they have,
1:17.6	which are very, very considerable. I feel like Chipotle was this big cultural thing, like 10, 15 years
1:23.1	ago. And it's still this big cultural thing. David, you mentioned to me before we got on this interview
1:29.1	that about the advertising campaign they're running right now where everybody talks about
1:34.1	their Chipotle order and how they think that their Chipotle order is the best Chipotle order.
1:39.7	So I got to ask you, David, what is your Chipotle order? I know you have one. Well, I love their bowls.
1:46.4	They're awesome. And I like the fact that you can, you know, tailor them to your satisfaction.
1:51.2	But I really like their homemade chips. Those chips are really good. And I like the salsa and the pico and
1:58.4	oh my gosh. And I love the guacamole. I mean, it's all good.
	...

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