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The Goal Digger Podcast

275: 5 Secrets to Happy Clients

The Goal Digger Podcast

Jenna Kutcher | Entrepreneurship, Business Strategy & Marketing

Business, Marketing

4.812.3K Ratings

🗓️ 17 July 2019

⏱️ 32 minutes

🧾️ Download transcript

Summary

No one told you that becoming a business owner actually meant tons of hours spent tethered to your computer becoming: a masterful blog writer, a customer service representative, an accountant, a branding genius, and a social media expert.

Let’s go back to that customer service bit... Because we all want happy clients, but we aren’t sure exactly how to get them every single time. Don’t worry, I’ve got you. This episode is your guide!

I am sharing my 5 secrets to getting happy clients in a service based business and how you can create a system to ensure client satisfaction. I want to help you avoid those sleepless nights thinking about your client base and the emails that make your stomach totally drop.

Some clients just aren’t the right fit — and that’s okay. But with these secrets I know you can make your dream customers feel worthy and valued, and LOVE working with you.

GOAL DIGGER FB COMMUNITY: https://www.facebook.com/groups/goaldiggerpodcast/

GOAL DIGGER INSTAGRAM: https://www.instagram.com/goaldiggerpodcast/

GOAL DIGGER SHOWNOTES: https://jennakutcherblog.com/happyclients/

Transcript

Click on a timestamp to play from that location

0:00.0

You're listening to the Goldiger podcast episode number 275.

0:05.2

Running a business, it's a lot like a circus juggling act.

0:08.4

No one told you that becoming a business owner actually meant tens of hours spent to

0:12.3

other tier computer becoming a masterful blog writer, a customer service representative,

0:18.0

an accountant, a brand ingenious and a social media expert.

0:21.6

After teaching thousands of entrepreneurs how to run profitable, successful businesses,

0:25.8

I've noticed one thing we all have in common.

0:29.1

We all want happy clients, but maybe you're not exactly sure how to get them every single

0:34.0

time.

0:35.0

Don't worry, I've got you.

0:36.0

This episode is your guide.

0:37.6

I'm sharing my five secrets to getting happy clients in a business and how you can create

0:42.8

a system to ensure client satisfaction.

0:45.0

I want to help you avoid these sleepless nights thinking about your client base and the emails

0:49.6

that might make your stomach totally drop.

0:52.1

Listen, before we get into this, you have to realize that some clients, they're just

0:56.1

not the right fit and that's okay.

0:58.4

But with these secrets, I know you can make your dream customers feel worthy, valued, and

1:03.0

love working with you.

1:04.6

You ready?

1:05.6

Let's dive on in.

1:07.8

You're listening to the Gold Digger podcast where we firmly believe that work doesn't have

...

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