4.7 • 2.9K Ratings
🗓️ 3 January 2018
⏱️ 82 minutes
🧾️ Download transcript
Negotiation expert Chris Voss teaches a masterclass on the art of negotiation. Chris is the former lead international kidnapping negotiator at the Federal Bureau of Investigation.
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0:00.0 | Welcome to the Fernum Street podcast called The Knowledge Project. |
0:12.0 | I'm your host, Shane Parish, the curator behind the Fernum Street blog, which is an online |
0:16.7 | community focused on mastering the best of what other people have already figured out. |
0:21.2 | If you like this show, you'll love the website and our weekly newsletter. |
0:25.1 | The Knowledge Project allows me to talk with interesting people to uncover the frameworks |
0:28.9 | you can use to learn more in last time, make better decisions, and live a happier, more meaningful |
0:34.0 | life. On this episode, I have Chris Foss, the former FBI lead international kidnapping |
0:40.0 | negotiator. This dude has literally been faced to face with a range of bad people. |
0:45.5 | Chris wrote, never split the difference, which is how I first came across his work and |
0:49.9 | was introduced to him. This interview will take you inside the world of |
0:54.7 | high stakes negotiations, showing you the skills that help Chris become so successful |
0:59.3 | when everything was on the line. These are the tools and tactics you can use to be more |
1:03.5 | persuasive in your personal and professional lives. Enjoy the conversation. |
1:07.5 | Before I get started, here's a quick word from our sponsor. |
1:19.4 | This episode is brought to you by InkTel. Every business needs great customer service |
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1:51.8 | To do what many leading companies do and outsource your customer service needs to a partner |
... |
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