#268:How to Create a Customer-Centric E-Commerce Experience with Josh Orr, Founder of Streamline Retail
Boutique Chat
Ashley Alderson
4.9 • 867 Ratings
🗓️ 21 July 2020
⏱️ 50 minutes
🧾️ Download transcript
Summary
Today on the podcast Josh Orr, the founder of Streamline Retail, joins us for How to Create a Customer-Centric E-Commerce Experience. Josh's main mission is to help brick and mortar retailers launch and grow online. He goes over topics such as the essential tips to bring your retail store online, how to create engaging content for your customers, and how to keep your ideal customer coming back. Bring along a notebook because this episode has an endless amount of tips that will bring your eCommerce store success!
Transcript
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| 0:00.0 | Hey guys, welcome to episode number 268 with my friend Josh Orr of streamlined retail. |
| 0:11.1 | Let's talk about your business, strategy, and the juicy details of what actually works. |
| 0:16.0 | From mainstream fashion to fashion on Main Street and the entire ecosystem behind it. |
| 0:21.0 | How do we scale your company and do it with the balance and the happiness that we all seek? |
| 0:25.6 | Let's hear from those insiders, experts, and strategists that actually make it happen. |
| 0:29.8 | I'm your host, Ashley Alderson from the boutique hub, and I can't wait to chat. |
| 0:45.7 | One of the most commonly asked questions I get from brick and mortar store owners, |
| 0:49.8 | especially since the pandemic, is Ashley, how do I take my business from a brick and mortar to an online business? And how do I give my customers that same sort of in-store experience on my |
| 0:56.6 | website? You know, today, you guys, I'm so excited because one of my dear friends, a great expert |
| 1:02.2 | inside of the retail industry, Josh Orr, is joining me to answer that very question. Josh has |
| 1:07.9 | spent a lot of time in the world of brick and mortars working with stores on |
| 1:12.2 | implementing inventory management systems and point of sale solutions and also e-commerce solutions. |
| 1:17.8 | And he has definitely mastered how to take a brick and mortar store and build an e-commerce |
| 1:24.0 | presence that matches that same experience. So today on the podcast, we're going to talk about how to take your brand from being store-centric |
| 1:31.7 | to customer-centric. |
| 1:33.6 | I know you're going to love this experience today with Josh, you guys. |
| 1:36.3 | He has been a speaker at the boutique summit and the virtual boutique summit. |
| 1:40.2 | So get ready to take notes and also check out today's show notes for extras from Josh. |
| 1:44.7 | I hope you guys. |
| 1:46.2 | All right, guys. |
| 1:46.8 | Welcome back to the show this week. |
| 1:48.5 | I am so pumped to be joined by a fellow industry expert and a dear friend of mine, Josh Orr from Streamline Retail and the Retail Initiative podcast. |
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