24. Microsoft Doesn’t Care About Providing You Layers Of Failure
You've Been Heard
Philip Howard
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🗓️ 25 April 2019
⏱️ 33 minutes
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| 0:00.0 | We were talking the other day about the team's integration. |
| 0:12.1 | It just got me going because right after that, I got on a call with Ring Central, and |
| 0:15.4 | then they were talking about Glipp, and I was like, well, you know, why should any, you know, |
| 0:20.4 | I've never really gotten too bought in on the Glipp thing, although I guess I should, but, you know, like, well, you know, why should any, you know, I've never really gotten |
| 0:21.2 | to bought in on the Glipp thing, although I guess I should. |
| 0:24.3 | But, you know, because I just thought I was kind of always like, well, yeah, it's like a nice |
| 0:27.2 | little add on, but I don't think, when I think Ring Central, I don't think I'm going |
| 0:30.1 | to Glipp, right? |
| 0:30.9 | But when I think Call Tower, I automatically think 365, I think teams. So I guess the first question is unique to, I guess why are you guys very unique |
| 0:42.1 | and why are you unique to teams and everyone else on this versus everyone else on this |
| 0:47.2 | planet, right? |
| 0:48.5 | Like why, how and why is it your size, your money, your organization? |
| 0:53.1 | Like why call tower over any of the other |
| 0:55.5 | Microsoft white glove shops? So we have a little bit of a unique play compared to some of the |
| 1:01.7 | other UCAS providers out there, but also MSPs, right? There's MSPs that sell Microsoft services, |
| 1:07.3 | and then there's other UCAS providers out there, like you mentioned, Ring Central, right? So Ring Central 8x8, all the other players out there, quote unquote, have plug-ins to a |
| 1:15.1 | Microsoft environment. What kind of makes Call Tower different in that sense is that everything we do |
| 1:20.1 | from a Microsoft perspective is native to the application. So in a Skype for Business world, |
| 1:26.3 | we're actually hosting Skype for Business servers. |
| 1:29.2 | That's our platform behind the scenes field. There's no other, well, we do have other platforms, |
| 1:33.9 | but when we're talking about a Microsoft world, our Microsoft platform is a Microsoft-based platform |
| 1:39.6 | that we're actually hosting within our data centers. So that's really where our differentiator is, |
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