#24: Madeline Bell, Children’s Hospital of Philadelphia President & CEO—Model the Right Behaviors
How Leaders Lead with David Novak
David Novak Leadership
4.8 • 596 Ratings
🗓️ 17 December 2020
⏱️ 56 minutes
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| 0:00.0 | Welcome to How Leaders Lead, where every week you get to listen in while I interview some of the very best leaders in the world. |
| 0:10.0 | I break down the key learning so that by the end of the episode, you'll have something simple you can apply as you develop into a better leader. |
| 0:17.1 | That's what this podcast is all about. |
| 0:19.6 | Today's guest is Madeline Bell, president and CEO of |
| 0:22.7 | the world-renowned Children's Hospital of Philadelphia. Now, you've probably heard me talk about |
| 0:27.3 | how important it is for leaders to walk the talk, for our actions to sync up with our words. |
| 0:32.8 | Because to be honest, our people are only listening to us some of the time, but they're watching us all the |
| 0:38.5 | time. |
| 0:39.2 | What's our tone? |
| 0:40.4 | Our body language. |
| 0:41.5 | Do we listen? |
| 0:42.5 | Do we take time off to balance our lives? |
| 0:45.0 | Sure, that kind of visibility can be a lot of pressure, but it's also a huge opportunity |
| 0:49.8 | to model the behaviors we want to see more out of our team. |
| 0:53.4 | And a lot of us miss that opportunity. |
| 0:56.2 | But Madeline sure the heck doesn't. |
| 0:58.1 | She knows how powerful her own behavior is for setting the tone at her hospital. |
| 1:02.7 | She recognizes that people watch her and that that visibility is an opportunity for her to shape a stronger culture. |
| 1:09.9 | And it's helped guide her team through a global pandemic. |
| 1:13.0 | She's dealt with staff exhaustion, financial strain, |
| 1:15.9 | and rapidly shifting information, |
| 1:18.0 | and she's still been a champion |
... |
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