Hey, it's episode number 237 with a tool that you may or may not know about yet, but I can't wait

for you too.

It's with my friends at Route.

Let's talk about your business, strategy, and the juicy details of what actually works,

from mainstream fashion to fashion on Main Street and

the entire ecosystem behind it.

How do we scale your company and do it with the balance and the happiness that we all seek?

Let's hear from those insiders, experts, and strategists that actually make it happen.

I'm your host, Ashley Alderson from the boutique hub, and I can't wait to chat.

All right you guys. Have you ever had this nightmare happen if you are in e-commerce business where your customer has ordered a package but all of a sudden

emailed you saying the package is nowhere to be found.

And they're thinking it's your fault and your tracking is showing that the package is delivered.

Now, did the dog eat it? Did the neighbor next door steal it? Did the postmaster happen to be your same size and fashion taste? I don't know. But unfortunately, it's one of the biggest

customer service headaches that any e-commerce business is going to face. So I'm really excited today

to introduce you to a tool, if you don't know them already, a brand new partner of the boutique hub

who we've heard awesome feedback with. And that our friends at route today kyle who has been

a part of the fast growing team at route is going to talk to us about what this tool is how it works

how it alleviates stress for not only you and the consumer but also if you are wholesaler how route

might also benefit you knowing knowing that those seven,

$800 packages, $1,000, $2,000 packages are just as important as any package that you ship

your end-to-end consumer. So guys, please help me welcome my friend Kyle today. We're going to talk

about how this tool is changing how we think

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