#231 S2 Episode 100 - The Path Of SDR To CSM with Kelsey Calabro

Sales Transformation

Leadium

Sales Tips, Sales Training, Founder Led Sales, Marketing, Selling With Video, Founder-led Sales, Sales Prospecting, Management, Sales Management, Business, Sales Advice, Daily Sales Tip, Sales Leadership, Social Selling, Collin Mitchell, Enterprise Selling, Sales Mindset, Outbound Sales, Sales Podcast, Sales

5.0 • 2.1K Ratings

🗓️ 19 January 2022

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this episode of the Sales Transformation episode, Collin talks to Kelsey Calabro, Customer Success Manager at Dooly, and the solopreneur behind heretic : the agency. Kelsey talks about her journey into the sales world, and what sort of hoops she had to go through in order to land the role that she genuinely wanted. For Kelsey, it was a winding journey that allowed her to acquire a lot of skills that she otherwise wouldn’t have gained through a linear sales path. Kelsey found success as an SDR and an AE, but found that the role of the Customer Success Manager fit her the best. Kelsey also talks about the challenges she faced with starting her own writing agency, and advises people to just get on with it: you don’t have to have everything figured out.

Transcript

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0:00.0	Sellers are told to sell to the persona, but what if there was a better way to be
0:06.2	more authentic by personalizing the entire sales process all the way from
0:11.5	prospecting to closing.
0:13.7	Humantic AI makes this possible. You can gain personality insights that enable
0:20.1	you to sell the way your buyers want to buy. Head over to Humantic.ai to claim
0:26.4	your free trial so you can book more meetings and close more deals.
0:37.6	Buying behavior has changed. Prospects don't click on links and emails anymore
0:42.7	and they don't watch the videos you spend hours creating every week. Instead,
0:47.4	send personalized gifts and memes using video. You can quickly create engaging
0:52.2	personalized content that immediately grabs your prospect's attention, helps
0:56.8	you stand out in the inbox and does it all without forcing them to click
1:00.6	anything or go anywhere. Head over to vidu.io slash salescast to sign up for
1:07.9	free and spend less time getting your messages across and more time selling.
1:21.7	In the world of sales, you either sink, swim or break through to the next level.
1:27.2	My name is Colin Mitchell and this is sales transformation. A new kind of
1:32.2	sales show designed to bring you through the epic life-changing moments of
1:36.4	elite sellers so you can experience your own sales transformation.
1:44.4	Alright, welcome to another episode of sales transformation. I'm very excited for
1:49.2	today's guest. I've got Kelsey, Calabro. She is a CSM over at Dooley. She also is
1:56.3	also Moonlight the owner of a heretic. The agency that she spends most of her days
2:01.8	helping customers sustain success. Kelsey, welcome to the show. How are you doing?
2:06.5	I'm doing good. How are you doing? I'm doing good. I'm excited. I know I had to
	...

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