#231: Chrissy Taylor, President and CEO of Enterprise Mobility – Your people are your secret sauce

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8 • 596 Ratings

🗓️ 20 March 2025

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

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Summary

What if I told you your biggest competitive advantage is something you’ve already got? For Chrissy Taylor, the President and CEO of Enterprise Mobility, the 90,000 people who work at her company are what she calls “her secret sauce.” And in today’s episode, you’ll learn how to support your team and build a culture that drives growth, delights customers, and finds new ideas. Plus, Chrissy’s positive energy is guaranteed to (sorry for the pun, but) pick you up! You’ll also learn: What many companies overlook when they reposition their brand One tip for being a better communicator (and anyone can do it) An idea to build mentorship into your culture What Chrissy learned in the 17 Enterprise jobs she had before becoming CEO Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business. Connect with David: Keep Up with David on LinkedIn Follow David on Twitter The How Leaders Lead Instagram View insightful clips on TikTok Watch full interviews on YouTube Get the USA Today Bestselling Book "How Leaders Learn"

Transcript

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0:00.0	I tell all of our leaders and all of our teams that our number one job is to grow and develop our team.
0:07.1	Our people are our secret sauce.
0:09.2	My purpose and getting up every day are amazing 90,000 people.
0:12.9	That's how we have fun every single day.
0:15.0	That's how we succeed.
0:29.3	What if I told you that your biggest competitive advantage is something that you've already got?
0:31.1	Welcome to How Leaders Lead.
0:36.1	I'm David Novak, and every week I have conversations with the very best leaders in the world to help you become the best leader
0:38.5	that you can be.
0:39.9	My guest today is Chrissy Taylor, the president and CEO of Enterprise Mobility.
0:45.8	Now, when I say Enterprise, the first thing that probably pops into your mind is their tagline.
0:52.0	Pick Enterprise will pick you up. And for good reason, it's iconic.
0:57.5	But guess what? That tagline didn't come from a Madison Avenue ad agency. It came from an
1:03.7	enterprise rental car branch manager. See, for Chrissy, the 90,000 people who work at Enterprise are what she calls her secret sauce,
1:13.8	and she's passionate about listening to them and hearing them and developing them.
1:19.4	She knows that taking care of those 90,000 people is key to happy customers, new ideas, big growth, and more.
1:30.6	Plus, Chrissy's positive energy is so infectious, and it's the perfect way to, well, pick you up. So here's my conversation with my
1:37.0	good friend and soon to be yours, Chrissy Taylor.
1:46.5	Chrissy, it's great to have you on the show. Yeah, no, it's great to have you on the show.
1:48.4	Yeah, no, it's great to be here.
1:49.6	Thank you so much for having me.
1:50.2	I'm excited.
	...

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