Don't defend your idea choices.

If someone says something to the effect of,

hmm, that's interesting, you have purple over here

on the call to action button.

Well, yeah, that's because, you know, I come from royalty and I really like the color purple. It's like,

oh, hold on. No defending the ideas. Just sit there and final rule. Say thank you. Oh, Joining me up on stage here is Eric Moore and he and I were talking about different

styles of critiquing and we thought this would be useful and

helpful for anybody who's ever been in a position where maybe you're on the raw end of

a critique where you were made to feel less than the person that you were talking to,

whether it's an instructor or an art director or some person in the management position

or a client, God forbid, just let you have it and just humiliated you and you walked out tail tucked between legs and you didn't feel like you could hear anything, all you felt was this emotional rage bubbling up inside of you, spilling out. Maybe your hands were shaking, maybe even

went to the bathroom later and shed a tear or two. Well, we're going to talk about different

critiquing styles, and Eric and I are going to take this on from a couple different points of view.

Me, mostly, I want to spend some of the time talking about what I learned teaching for 15 years,

my evolution as an instructor using a socratic method and actually even hiring a professional

Teaching instructor to help coach me up because I just feel teaching is such a big part of my own identity and a big part of teaching is critiquing and

Eric's going to take a different spin on it Eric take it away.

Thanks Chris. Hello everybody my name's Eric Moore. Sometimes you know me as the design thinker and I spend a lot of time with communications helping executives and new leaders understand how to put design thinking to work in the way they communicate and lead.

And I also do a little thing called nonviolent communication.

But being nonviolent in my words doesn't mean that sometimes we have to lay down some critique that might feel a little uncomfortable.

Well let's talk about this and I want to use a fancy word here it's called pedagogy it's like

teaching theory and I think we're going to delve into that and I

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