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Think Fast Talk Smart: Communication Techniques

21. Words Matter: How to Make Your Communication Inclusive

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 9 October 2020

⏱️ 22 minutes

🧾️ Download transcript

Summary

Subtle word choice can invite inclusion, or can reinforce harmful stereotypes.

Transcript

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0:00.0

We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.

0:21.0

dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of

0:26.1

your career growth and personal development? From the very beginning, the whole process has helped

0:30.7

me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi

0:35.8

took my ideas, helped make them tangible,

0:38.8

and suddenly I'm moving forward with actionable steps that I can manage in my life.

0:43.7

Wow. Sounds like your coach was super helpful. Absolutely.

0:47.4

Everyone can take advantage of a career coach. I certainly have throughout my life.

0:51.9

Coaching has been really helpful. Go to strawberry.m.m.

0:55.4

slash smart and claim your $50 credit. That's strawberry.m.m. slash smart.

1:03.3

Regardless of if you're speaking in a classroom or a boardroom, if you're pitching or presenting,

1:08.6

each of us has important stories to tell, input to give,

1:12.5

and messages to share. Without communication from multiple perspectives, we miss out on valuable,

1:19.0

needed ideas and insight. On this episode, I am so excited to discuss how we can all encourage,

1:26.3

support, and reinforce diverse, equitable communication.

1:30.4

I'm Matt Abrahams, and I teach strategic communication at Stanford Graduate School of Business.

1:36.2

Welcome to Think Fast, Talk Smart, the podcast.

1:40.7

Today I am thrilled to be joined by Sarah Sewell, the Morgridge Professor of Organizational Behavior

1:46.2

and Senior Associate Dean for Academic Affairs at the GSP.

1:51.1

Sarah's research focuses on organizational theory, social movements, and political sociology.

1:56.8

She is a thought leader and driver for diversity, equity, and inclusion work at Stanford and beyond.

2:03.2

I have had the pleasure of working with Sarah on several different projects, and I have seen

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