20VC: Why Radical Candor Is Crucial in Workplaces, Why 85% of Work Relationship Mistakes Happen and Why You Should Not Try and Be More Likeable with Kim Scott, Co-Founder @ Candor Inc
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
The Twenty Minute VC
4.4 • 637 Ratings
🗓️ 7 July 2017
⏱️ 28 minutes
🧾️ Download transcript
Summary
Kim Scott is the Co-Founder @ Candor, the startup that allows you to become a better leader. Prior to founding Candor, Kim was a CEO coach at Dropbox, Qualtrics, Twitter and several other Silicon Valley companies. She was a member of the faculty at Apple University, developing the course “Managing at Apple,” and before that spent 5 years at Google on AdSense, YouTube, and Doubleclick Online Sales and Operations at Google. Previously, Kim was the co-founder and CEO of Juice Software, a collaboration start-up.
In Today’s Episode You Will Learn:
1.) How Kim came to founder Candor and be an advisor to Twitter, Qualtrics and Dropbox?
2.) How did Kim's interactions with Sheryl Sandberg while at Google shape how Kim views employee feedback? What is the most effective way for a superior to convey their feedback to their employee?
3.) What really is radical candor? How does it differ to more traditional "feedback"? What are the challenges of ruinous empathy? How does this play out in the work environment? How does this contrast to "obnoxious aggression"?
4.) Is this a gender issue? What makes it so difficult for people to be radically candid? Why is it a problem that people are told to 'be professional'? How does that act to de-humanize people?
5.) How do males go most wrong when conveying feedback to their female counterparts? Why is this a problem for both the males and the females involved? What can the female do to ensure that she is not disadvantaged by this?
Items Mentioned In Today’s Show:
Kim’s Fave Book: Anna Karenina by Leo Tolstoy
Kim’s Fave Blog: Rands In Repose: Management
As always you can follow Harry, The Twenty Minute VC and Kim on Twitter here!
Likewise, you can follow Harry on Snapchat here for mojito madness and all things 20VC.
eShares is the No 1 Cap Table Management platform, allowing for equity management, 409A valuations, and liquidity, all in one place. eShares is made for companies of all sizes with over 5,000 trusted customers including the likes of Squarespace, Kickstarter, and DoorDash just to name a few. To try out the must have service of the industry, simply head over to esharesinc.com it is a must.
Fond is the employee engagement suite with 3 core products, rewards: a recognition platform for rewarding achievements and milestones, perks: a premium corporate discounts program to show employees you care about them and then finally engagement IQ, a free employee engagement survey that allows you to measure the health of your organization. To check it out head over to fond.co
Transcript
Click on a timestamp to play from that location
| 0:00.0 | You are listening to Founders Friday here on the 20 minute VC with me, your host, Harry Stebbings, |
| 0:04.5 | at H Stebbings, with two Bs on Snapchat, and all ads get a personal response from me, so it'd be |
| 0:09.0 | fantastic to see you there. Now, to the show today, and a very special one for me that's less |
| 0:13.2 | Silicon Valley technical, and one that can maybe be more applied to everyone. How can I become a better |
| 0:17.8 | leader and communicate more effectively? Joining me for this very special episode, I'm thrilled to welcome Kim Scott, co-founder at Kanda, |
| 0:24.6 | the startup that allows you to become a better leader. |
| 0:27.0 | Prior to founding Kanda, Kim was a CEO coach at Dropbox, Qualtricks, Twitter, and several other Silicon Valley companies. |
| 0:33.5 | She's also been a member of the faculty at Apple University, developing the course managing at Apple. |
| 0:38.2 | And before that, she spent five years at Google on AdSense, YouTube, and double-click online sales and operations. |
| 0:44.0 | Previously, Kim was also the co-founder and CEO of Juice Software, a collaboration startup. |
| 0:48.7 | I do also have to say a huge thank you to Chris O'Neill at Evernote, Kevin at Ship and Jason at Talley, |
| 0:53.6 | all of whom kindly helped to make this interview happen. So a big thank you to Chris O'Neill at Evernote, Kevin at Ship and Jason at Talley, all of whom kindly |
| 0:54.4 | helped to make this interview happen, so a big thank you to them. But before we dive into |
| 0:58.4 | today's show, very few pieces of software are a must for the majority of VCs I have on the show, |
| 1:03.4 | but E-Shairs most certainly is. E-Shairs is the number one cap table management Platform, allowing for equity management, 409A valuations and liquidity, |
| 1:12.1 | all in one place. |
| 1:13.1 | And eShairs is made for companies of all sizes with over 5,000 trusted customers, including |
| 1:17.9 | the lights of Squarespace, Kickstarter and DoorDash, just to name a few. |
| 1:22.0 | So try out the must-have service of the industry and head over to eshairs.inck.com. |
| 1:26.4 | It really is a must. And once you have all the |
| 1:28.4 | paperwork tied down with eShare's, you can now engage with your employees. And that's where |
| 1:32.4 | Fond comes in. Fond is the employee engagement suite with three core products. Rewards, a |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from The Twenty Minute VC, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of The Twenty Minute VC and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.