4.4 • 637 Ratings
🗓️ 15 July 2021
⏱️ 46 minutes
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Nick Mehta is the CEO @ Gainsight, the leader in all things customer success helping you put your customer at the heart of your business. Last year, as a result of their incredible success, Gainsight was acquired by Vista for a reported $1.1Bn but prior to that had raised over $156M from Lightspeed, Battery, Bessemer, Insight and Bain to name a few. As for Nick, he has been named one of the Top SaaS CEOs by the Software report three years in a row and holds one of the highest Glassdoor approval ratings for CEOs. Prior to Gainsight, Nick was the CEO at LiveOffice, which grew substantially and eventually sold to Symantec.
1.) When did mental health really become a prominent thought for Nick? When was the first time Nick feels he really showed true vulnerability in leadership?
2.) Self-Worth: Does Nick feel like he is enough? What does he do when he questions himself severely? How does he talk to his wife about these challenging thoughts? Where does Nick believe this comes from? What are the dangers of people-pleasing? How does Nick try and counter people-pleasing in his role as a leader?
3.) Identity: How does Nick think about his own identity when it is so attached to Gainsight? In what ways does he try to detach? What has worked? What has not worked? How have children helped Nick in this way?
4.) Striving: Why does Nick believe that hunger and striving are fundamentally a good thing? How does Nick try and factor gratitude and appreciation into the work and success he experiences? How does Nick encourage this same striving in his children?
5.) Relationship to Money: How would Nick evaluate his relationship to money? How has it changed over time? How does Nick try to imbue the same values he had growing up in his children? Does Nick believe it is possible to "change" your children and have that impact?
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0:00.0 | Welcome back to a very special episode of 20VC. For those that know me, you know mental health |
0:04.3 | and awareness around mental health is really important to me and a priority. A friend once told |
0:08.8 | me, everyone is fighting a battle you know nothing about. And I always think to that one very often. |
0:13.8 | And so once a month from now on, 20VC will do a show that really dives deeper discussing the hard |
0:19.0 | stuff. Mental health, insecurities, depression |
0:21.7 | within leadership. And today, I'm so proud of our first episode with Nick Mater, CEO at Gainsight, |
0:26.8 | the leader in all things customer success, helping you put your customer at the heart of your |
0:31.1 | business. Last year, as a result of their incredible success, Gainsight was acquired by Vista for a |
0:35.6 | reported $1.1 billion. but prior to that, Gainsight |
0:38.8 | raised over $156 million, from some of the best, including Lightspeed, Battery, Bessemer, Insight, |
0:44.5 | and Bain, to name a few. And as for Nick, he's been named one of the top SaaS CEOs by the |
0:49.0 | software report three years in a row, and holds one of the highest glass door approval ratings for CEOs. And prior to |
0:54.8 | GainSight, Nick was the CEO at Live Office, which grew substantially and eventually sold to |
0:59.4 | Symantec. But before we dive into the show state, did you know that more than 80% of US public stock |
1:04.4 | is owned by just 10% of Americans? This divide is even greater in the private markets. Carter makes it as |
1:09.9 | easy to issue equity to your employees as it is to issue payroll. |
1:13.6 | And for employees, as easy to accept it too. |
1:16.2 | More than 16,000 companies issue equity to their employees through Carter. |
1:20.4 | Whether you're just getting started or getting ready to go public, the team at Carter can help. |
1:24.5 | Check them out at carter.com. |
1:26.4 | And then another incredible product you have to |
1:28.4 | introduce is Secureframe. Secureframe helps companies get enterprise ready by streamlining SOC2 and |
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