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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: Clearbit Founder Alex MacCaw on How To Successfully Negotiate with Investors, What Value-Add Do VCs Really Bring & Why You Should Only Have Operators on Your Board

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

The Twenty Minute VC

Finance, Venturecapital, Tech News, News, Siliconvalley, Technology, Investing, Startups, Business

4.4637 Ratings

🗓️ 13 September 2019

⏱️ 32 minutes

🧾️ Download transcript

Summary

Alex MacCaw is the Founder & CEO @ Clearbit, the marketing data engine for all of your customer interactions, from customer understanding to prospect identification to personalising every sales and marketing interaction. To date, Alex has raised $17m in financing from some incredible people including Geoff Lewis @ Bedrock, Ash Fontana @ Zetta Venture Partners, First Round Capital, Battery Ventures and then former guest Ilya Sukhar, Naval Ravikant and Josh Buckley. Prior to founding Clearbit, Alex spent time in the engineering teams at both Twitter and Stripe.

In Today’s Episode You Will Learn:

1.) How Alex made his way from the UK to becoming one of the hottest founders in the valley with the rise of Clearbit? What does Alex believe is more important mission and vision or organisational discipline? What does Alex mean when he says he started the company as a "vehicle for growth thinking and self-actualisation"?

2.) What did Alex mean when he said, "when you hit product-market-fit, it is time to move into company making"? What does company making mean to Alex? What would Alex like to fundamentally change about the way we manage companies today? When is the right time to make this transition? What needs to be in place to do it successfully?

3.) What does Alex mean when he says, "The 6 Pillars Behind Clearbit"? What elements does Alex think the team should not have full transparency on? How does Alex approach transparency when it comes to fundraising and M&A opportunities? What have been some of Alex's biggest learnings on both delivering and absorbing feedback? What can one do to create an environment of radical candor and rich feedback?

4.) Why does Alex believe that health has to be the #1 priority for every founder? What does that look like in practice? What can one provide the team to encourage this? How does Alex respond to those that might say, "fine but we cannot afford it"? How does Alex suggest there are 3 ways you can become more self-aware as an individual?

5.) What advice does Alex give to founders on successfully negotiating with investors? What value has Alex found that VCs really do bring? What does Alex optimise for when selecting his investor base? What value do most think that VCs bring but they actually do not? When does Alex think one should establish a board? Why does Alex think your board should only have operators and no investors on it?

Items Mentioned In Today’s Show:

Alex’s Fave Book: The 15 Commitments of Conscious Leadership

As always you can follow HarryThe Twenty Minute VC and Alex on Twitter here!

Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC.

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome back to the 20 minute VC and Founders Friday with me, Harry Stebbings, I'm thrilled to welcome Alex McCaw, found and CEO at Clearbit, the marketing

0:25.2

engine for all of your customer interactions, from customer understanding to prospect

0:29.5

identification, to personalising every sales and marketing interaction. To date, Alex has raised

0:34.5

over $17 million in financing from some of the very best in the business,

0:38.4

including Jeff Lewis at Bedrock, Ash Fontana at Zda Venture Partners,

0:42.0

first round capital, battery ventures, and then former guests on the show,

0:45.8

Ilyasuka, Naval Ravikant and Josh Buckley.

0:48.7

And prior to founding Clearbit, Alex spent time in the engineering teams at both Twitter and Stripe. But before we dive into the show today, I want to start today with a big shout out to my friends over at ActiveCampaign.

0:58.3

With their platform, you can create unique customer experiences that attract, nurture and convert leads into customers.

1:04.3

Into repeat customers, over 80,000 companies use ActiveCampaign to hit their sales targets with intelligent automations that send

1:11.0

the right message to the right person using the right method at the right time. If you already

1:15.4

have sales and marketing tools you love, keep them. Active Campaign will work with them and

1:19.7

give you automations to make them even better. Active Campaign is the first customer experience

1:23.9

automation platform, helping you provide personalized and optimize customer

1:27.8

experiences. You can get your second month free and two free one-on-ones when you go to

1:32.0

activecampaign.com forward slash 20VC. That's activecampaign.com forward slash 20 VC. And speaking

1:39.1

of crafting unique customer experiences, you know when you go to a website and there's just one

1:43.2

thing you want, it should be simple, quick, friendly even. That's Intercom's motto. So Intercom makes that little

1:48.9

chat bubble in the corner of a website, opening your business up to customers in quick and friendly

1:53.5

ways. But it doesn't stop there. Intercom extends your team with conversational boss and guided

1:58.5

tools inside your product. Take Intercom's success story, Unity.

2:01.9

Before using Unity, visitors kept abandoning their site.

...

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