20Sales: Why You Need a CRO Pre-Product | Why Remote Sales Teams Do Not Work | How Snowflake Built a Sales Machine with Chad Peets
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
The Twenty Minute VC
4.4 • 693 Ratings
🗓️ 7 November 2025
⏱️ 69 minutes
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Summary
Chad Peets is one of the greatest sales leaders and recruiters of the last 25 years. From 2018 to 2023, Chad was a Managing Director at Sutter Hill Ventures. Chad has worked with the world's best CEOs and CROs to build world-class go-to-market organizations. Chad is currently a member of the Board of Directors for Lacework and Luminary Cloud and on the boards of Clumio and Sigma Computing. He previously served as a board member for Astronomer, Transposit, and others. He was an early-stage investor at Snowflake, Sigma, Observe, Lacework, and Clumio.
In Today's Discussion with Chad Peet's We Discuss:
1. You Need a CRO Pre-Product:
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Why does Chad believe that SaaS companies need a CRO pre-product?
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Should the founder not be the right person to create the sales playbook?
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What should the founder look for in their first CRO hire?
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Does any great CRO really want to go back to an early startup and do it again?
2. What Everyone Gets Wrong in Building Sales Teams:
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Why are most sales reps not performing?
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How long does it take for sales teams to ramp? How does this change with PLG and enterprise?
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What are the benchmarks of good vs great for average sales reps?
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How do founders and VCs most often hurt their sales teams and performance?
3. How to Build a Hiring Machine:
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What are the single biggest mistakes people make when hiring sales reps and teams?
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Are sales people money motivated? How to create comp plans that incentivise and align?
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Why does Chad believe that any sales rep that does not want to be in the office, is not putting their career and development first?
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Why is it harder than ever to recruit great sales leaders today?
4. Lessons from Scaling Sales at Snowflake:
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What are the single biggest lessons of what worked from scaling Snowflake's sales team?
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What did not work? What would he do differently with the team again?
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What did Snowflake teach Chad about success and culture and how they interplay together?
Transcript
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| 0:00.0 | we bring in a CRO pre-product. You need a salesperson to create the sales playbook. What does a VP of |
| 0:05.3 | engineering know about creating a sales playbook? Any inside salesperson should recognize that by being in the |
| 0:10.3 | office, they are going to get better, faster. If a sales inside salesperson is not willing to make |
| 0:15.8 | the sacrifice of a 30-minute commute every day to further his own career. |
| 0:21.0 | I don't want that person. |
| 0:22.4 | You have to care and be willing to sacrifice to do exceptional things to be exceptional. |
| 0:26.8 | And what I find today is people are not willing to do that. |
| 0:29.5 | But before we dive into the show today, is your finance team a cost center tied up in enforcing |
| 0:35.0 | policies bogged down by cumbers and processes and drowning in operational |
| 0:39.5 | busy work? Well, what if you could unlock seamless, strategic finance that actually fuels |
| 0:44.7 | your business growth? This is why leading global growth companies use Payhawk, the finance |
| 0:49.7 | orchestration platform that unifies global spend management with conversational AI to deliver best user experience |
| 0:56.7 | for everybody dealing with company spending. Finance teams using Payhawk report a major shift |
| 1:02.7 | from operational to strategic work. New AI agents for each finance role handle the busy work |
| 1:09.1 | acting with the same governance as your finance team, |
| 1:12.1 | like having a small team of expert assistance that work 24-7, but also providing an exceptional |
| 1:17.9 | user experience to your employees. |
| 1:20.1 | Payhawk is built for growth and enterprise businesses that operate globally, no six-month |
| 1:24.9 | implementations, no consultant dependencies, just immediate finance |
| 1:28.9 | transformation that scales with your business. Leading growth companies like Vinted, |
| 1:34.1 | wallbox and hundreds more across 32 countries. Use Payhawk to move finance forward, not just |
| 1:40.4 | keep up. Ready to turn your finance processes into a competitive advantage, |
... |
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