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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20Growth: How Transferwise Acquired Their First 5M Customers: The Two Types of Content All Companies Must Create, How to Crush Competition With Performance Marketing, What Growth Hacks Worked and Did Not with Nilan Peiris, CPO @ Wise

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

The Twenty Minute VC

Finance, Venturecapital, Tech News, News, Siliconvalley, Technology, Investing, Startups, Business

4.4637 Ratings

🗓️ 26 July 2024

⏱️ 48 minutes

🧾️ Download transcript

Summary

Nilan Peiris is Chief Product Officer at Wise, where he leads on growth across channels including product and platform. Prior to Wise, Nilan was VP Growth at HouseTrip, in charge of scaling the company’s growth in the European market. He’s also worked as Chief Marketing Technology Officer at Holiday Extras, where he was responsible for all areas of technology, marketing and customer acquisition. Nilan also advises a number of early-stage startups on growth and getting to traction.

In Today's Episode With Nilan Peiris We Discuss:

  1. Lessons Scaling Transferwise to the First 1M Users:

  • What growth tactics worked in scaling Wise to 1M users?
  • What growth tactics did not work? What did they learn?
  • What did Wise not do that Nilan wishes they had done?
  • What single product change completely changed the trajectory of their growth?

2. How to Use Content to Crush Competition:

  • What are the two different types of content that all companies must now make?
  • What are the single biggest mistakes companies make with content today?
  • What do you do when your competition can spend 7-8x more on marketing?
  • Is SEO and SEM dead today or does it still play the same prominent role?

3. Wise's Framework on How to Win at Performance Marketing:

  • What have been Nilan's single biggest lessons on how to win in performance marketing?
  • What are the biggest mistakes companies make today in performance marketing?
  • When is the right time to diversify and add new channels?
  • What level of channel concentration would concern Nilan to see?

4. The Secret to Adding More Products:

  • When is the right time to add a second product?
  • How does Nilan define great product marketing today?
  • How can one do amazing and targeted product marketing with several products aimed at different customers?
  • What are the single biggest mistakes that companies make with brand marketing?

 

Transcript

Click on a timestamp to play from that location

0:00.0

I define product marketing as this closing this delta between the perceived value a customer has

0:06.4

of the product and the actual value that you've delivered them. You have to be an order of magnitude

0:11.3

better than the alternative to get word and mouth. You need to give customers an experience

0:17.1

they did not know previously existed. This is 20 Growth with me, Harry Stebbings.

0:21.6

Now 20 Growth is the show where once a month we sit down with the best growth leaders in the world

0:26.6

to discuss their tips, tactics and strategies on how they scaled to their first a million plus users.

0:32.6

Today, we're joined by Nilan Paris, Chief Product Officer at Wise, with 10 million customers

0:38.4

today. Now, Nilan has been at the forefront of all growth for the company and leads on growth

0:42.9

across channels, including product and platform. But before we dive into the show today,

0:47.5

let me tell you about Canva. When I spoke to Canva co-founder Cliff Obrecht on the podcast last

0:52.6

year, he touched on how visual content is fast

0:55.1

becoming the fuel that's driving the modern workplace. Your team needs to create an engaging

0:59.6

visual pitch deck to sell in an idea. A product launch needs an inspiring video to excite

1:04.8

investors and customers. Projects gather steam with visual whiteboards. That's where Canva can help.

1:10.8

It's a game changer for visual communication at work.

1:13.6

Canva turns your team into master visual communicators so they can get their point across

1:17.6

with visual impact inside and outside your business, with no design experience needed.

1:23.6

With Canva, any team member and any company, whether you're a startup or a global organization,

1:28.3

can design compelling, on-brand visual content quickly and easily.

1:33.3

That's why 90% of the Fortune 500 use Canva.

1:36.3

Start designing today at Canva.com designed for work.

1:50.5

You have now arrived at your destination nilan this is such a joy to do i've been really looking forward to this so thank you so much for joining me thanks for the invite harry not

...

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