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Counselling Tutor

167 – Therapist Boundaries When Working Online

Counselling Tutor

Ken Kelly and Rory Lees-Oakes

Education, Courses

4.6636 Ratings

🗓️ 24 October 2020

⏱️ 45 minutes

🧾️ Download transcript

Summary

Imposter Syndrome - Ethical Problem-Solving In episode 167 of the Counselling Tutor Podcast, Ken Kelly and Rory Lees-Oakes discuss imposter syndrome, before 'The Digital Counselling Revolution' looks at therapist boundaries when working online. Finally, in 'Practice Matters', the presenters talk about ethical problem-solving. Imposter Syndrome (starts at 1.55 mins) Imposter syndrome - describing the situation where someone doubts their own abilities and feels worried about being exposed as an imposter - is really common, even among people with lots of qualifications and experience. While it tends to be a very lonely feeling, and you might feel that everyone else is going about their life and work confidently, imposter syndrome is a really wide experience among humans. It's important to remember that imposter syndrome bears no relation to real ability. It is therefore important not to let your child ego have free rein on believing the feelings of incompetence, but instead to rationalise this and take responsibility for reminding yourself of your abilities. It is of course natural to feel nervous about competence at times - for example, many student counsellors report this when they first start working with clients. In this case, the nerves likely relate to just how much you care. That's a good thing and the feelings are OK - it's really only when the feelings of incompetence become a long-term, chronic issue, which can really sap your confidence and your desire to progress, that this becomes imposter syndrome. Imposter syndrome is linked to Abraham Maslow's idea of the Jonah complex, describing a fear of self-actualisation. There is a lecture in the Counselling Study Resource (CSR) on imposter syndrome, and Rory has also created a handout on the Jonah complex. You can download the handout here, or access it through the CSR. Therapist Boundaries (starts at 17.05 mins) Boundaries are of course an important part of the therapeutic relationship for face-to-face counselling - and this is no less so for telephone and online work. In fact, there are considerations relating to therapist boundaries that are particularly relevant when working in these ways, for example: your social media presence privacy of the client's environment privacy of email accounts consistency of the counsellor's environment counsellor availability by telephone. The aim must be to outline your professional boundaries in advance (i.e. at contracting stage), to prevent them later being overstepped. In essence, clarity is essential. A good starting point when setting therapist boundaries is to look at your professional body's ethical framework; this can give you a good guide to areas to consider when contracting in order to ensure that professional boundaries are properly set at an early stage. Most professional bodies require their members to undertake specific training in order to work online and/or by telephone. You might like to check out our course, Online and Telephone Counselling, which: has been awarded Quality Checked training recognition by the National Counselling Society (NCS) meets the British Association for Counselling and Psychotherapy (BACP) competence framework requirements for practitioners who wish to work with clients via telephone and e-counselling; the course exceeds 80 hours of guided learning, and the learning outcomes are mapped to the BACP competences for telephone and e-counselling. Counselling Tutor is a recognised Association for Counselling & Therapy Online (ACTO) Online Training Provider, and this course enables the graduate to join ACTO. The course equips practitioners with the skills, knowledge and abilities to work online and to offer services as an online and telephone counsellor, providing that the practitioner already holds a formal recognised counselling qualification. You can read over 1,

Transcript

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0:00.0

Welcome to the Counseling Tutor podcast, the must listen to podcast for students of counselling and psychotherapy.

0:10.6

Here are your hosts, Rory Lise Oakes and Ken Kelly.

0:15.6

Hello, I'm Rory and with me, as always, is Ken. How are you, Ken?

0:20.5

Exceptionally well, Rory. I hope that you are well too, Rory, and with me, as always, is Ken. How are you, Ken? Exceptionally well, Rory. I hope that you are well, too, Rory.

0:24.6

You know, I am. I am. Even though it's raining at counselling towers,

0:29.5

outside, it's a really dirty day here at the tower. But I can tell you that I am very well

0:36.8

and grateful for it.

0:38.3

Delighted to hear that year.

0:39.7

It's that time in the United Kingdom where the weather is slightly dreary.

0:43.7

The time of making this is autumn and the mornings are darker, the afternoons.

0:50.5

It gets dark earlier.

0:52.0

But we have a light, and that is that we are here for the counselling tutor podcast. This is episode 167. Thank you so much for joining us. We're going to be doing three separate sections today, starting with our student check-in where we're going to be looking at imposter syndrome. I think, Rory, to be honest, that is going to stretch way beyond just students.

1:12.2

I can definitely recognize that within my own life. We then go to our next section, which is

1:17.4

the counseling digital revolution, where we look at how technology is now playing a very big

1:21.8

part in therapeutic intervention. And we're going to be speaking about therapist boundaries

1:27.0

related to working online or

1:29.5

via telephone and then we go into topic number three which is our practice matters where we take

1:35.1

something from practice that our qualified practitioner friends might come across and we're going to

1:39.5

be speaking today about ethical problem solving when you have an ethical dilemma and you need to

1:45.4

evidence defensible decision-making where what do you do what's your go to so there's our

1:51.9

topics starting us on off today student checking imposter syndrome Rory oh gosh yes I mean

1:59.5

you're absolutely you're absolutely right. I have imposter syndrome and it speaks to many

...

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