159: Henry Ward & Josh Merrill - CEO of eShares: How To Hire, Manage, & Lead

The Learning Leader Show With Ryan Hawk

Ryan Hawk

Business, Careers, Management

4.9 • 1.4K Ratings

🗓️ 14 September 2016

⏱️ 53 minutes

🔗️ Recording | iTunes | RSS

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Summary

Episode 159: Henry Ward & Josh Merrill - CEO of eShares: How To Hire, Manage, & Lead

Henry Ward is the CEO of eShares. Josh Merrill leads product and Marketing at eShares

Hiring Principles:

Hiring means we failed to execute and need help

Startup employee effectiveness follows a power law

False Positives are okay, False Negatives are not

Culture is defined by who we hire

Hiring Heuristics:

Hire for Strength vs Lack of Weakness

Hire for Trajectory vs Experience

Hire Doers vs Tellers

Hire Learners vs Experts

Hire Different vs Similar

Always pass on ego

Episode 159: Henry Ward & Josh Merrill - CEO of eShares: How To Hire, Manage, & Lead

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The Learning Leader Show

"The success of a company is the sum of the people in it."

In This Episode, You Will Learn:

Patience, long term thinking, and understanding that your success will be determined by the people you surround yourself with will lead to sustained excellence
Product focused and understanding "The Artist's Dilemma"
The best produce it for themselves
How eShares was created
Why their partnership works so well
What Josh feels Henry doesn't do well (Interesting moment!)
Why don't more companies publicly share what they believe in?
eShares hiring process
Why you shouldn't hire someone because they are a "culture fit"
Why you shouldn't have performance plans -- Once you've deemed the person is not working, then fire them immediately
Hiring for trajectory vs. experience
How it's similar to the LA Rams drafting Jared Goff with their #1 pick... Being patient to develop him
How should you grade employees? Don't... Teach them to grade themselves. Don't give people a number grade -- "How am I doing?" "You're doing a 2."
How to fire someone:
- Give sincere explanation for why
- Don't make it one-sided
- Help them with what's next
Be intrigued about what you do -- "eShares is a learning experience for me. I'm doing things I've never done before"

"False positives are okay. False negatives are not."

Continue Learning:

Read his Henry's posts on Medium: medium.com/@henrysward
To Follow Henry on Twitter: @henrysward
To Follow Josh on Twitter: @josh_io
To Follow Me on Twitter: @RyanHawk12

You may also like these episodes:

Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon

Episode 071: Nate Boyer - Green Beret, Texas Football, The NFL

Episode 047: David Marquet - "Turn The Ship Around"

Episode 107: Simon Sinek – Leadership: It Starts With Why

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If you enjoyed hearing Henry Ward and Josh Merrill on the show, please don't hesitate to send me a note on Twitter or email me.

Episode edited by the great J Scott Donnell

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Transcript

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0:00.0	I you know it was intrigued me about what you do and and your podcast in general is you know we talk a lot here about the journey versus the destination and you know it goes back again going full circle around patients.
0:13.7	And I think most companies and most managers,
0:18.0	they feel like they're graded on the output,
0:20.9	where here we really feel like we're graded on the progress.
0:24.0	And to me progress is about learning.
0:26.0	Progress only happens when you sort of get better at what you do.
0:30.0	And a big part of getting better at what you do in a knowledge business is to acquire more knowledge.
0:36.0	Our leaders born or are they made. Our host Ryan Hawk believes that leaders can be made through determined, focused work on learning the art and
0:44.4	science behind the makeup of other successful leaders. Now it's time to inhale
0:48.8	knowledge and exhale success. You're listening to the Learning Leader Show I am Ryan Hawk. Thank you so much for being here. I love trying new things on this show and it was cool to have two featured leaders tonight.
1:18.6	It's Henry Ward and Josh Merrill. Henry is the CEO of E-Shares and Josh runs product and marketing for Henry.
1:26.1	I found these guys based on the work they put out on medium.com.
1:31.0	A few of the topics they write about a manager's FAQ a better offer letter and how to hire if you are in any type of leadership role whether it's a small business or a big one, I will guarantee the work these
1:45.8	guys put out for all to read will help you. A few of the topics we got into, why you should
1:51.4	hire for a trajectory and not experience, why false positives are
1:56.7	okay, but false negatives are not.
2:00.0	We want much deeper there, fascinating.
2:02.2	Then how to know if you're a good manager, it's defined,
2:06.1	and why you should not grade your employees.
2:09.0	There was this and so much more on this great conversation with Henry Ward and Josh Merrill. Really excited for this episode of the Learning Leader Show. We got something new
2:27.7	that we have not done before and it's been 150, 160 plus episodes and
2:32.1	joining me the CEO of 50, 160 plus episodes.
	...

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