158: How to Lead the Millennials, with Chip Espinoza
Coaching for Leaders
Dave Stachowiak
4.8 • 1.6K Ratings
🗓️ 15 September 2014
⏱️ 35 minutes
🧾️ Download transcript
Summary
Chip Espinoza: Millennials at Work
Who are the millennials?
- They were born between 1980-2002 range.
- These are many of our newer employees in organizations.
- “The millennials are the first generation that has not needed an authority figure to access information.” -Chip Espinoza
There is a dynamic in the workforce of a generation that doesn’t know how to reach up working with a generation that doesn’t know how to reach down.
The people with the most responsibility need to adapt first in an organization. -Chip Espinoza
Ambiguity is the millennial kryptonite. -Chip Espinoza
This generation is used to experiencing success and might not have run into failure much before.
They also assume that everything is negotiable.
Avoid getting caught up in defensiveness of a millennial who might be receiving positive feedback.
- Millennials are relationship oriented.
- Give feedback in a way that’s not formal.
- Maintain the strength of the relationship.
- Feedback must be timely.
- Have a conversation with them instead of a conversation about them.
Build a relationship with people!
Practical Action
- Have a conversation and build a relationship.
- How to Start Coaching Someone (episode 2) provides a 4-step model for doing this
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Transcript
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| 0:00.0 | Have you struggled with the generation gap between you and today's younger employees? |
| 0:06.0 | Do you find millennials to be a challenge to lead? |
| 0:10.0 | Well you're not alone, and today some proven principles and practical actions you can |
| 0:16.6 | take to engage the millennial generation. This is coaching Leaders, episode 158. |
| 0:23.2 | Produced by Innovate Learning, Maximizing Human Potential. |
| 0:28.1 | Greetings to you from Orange County, California. This is coaching for leaders and I'm your |
| 0:36.7 | host Dave Stahoviac. This is a weekly coaching show to help us all be better leaders through |
| 0:44.0 | improve communication, human relations, and personal leadership and I'm so glad to |
| 0:50.6 | have you back with us for another episode of the show because today we have a special |
| 0:56.9 | guest with us who just knows a tremendous amount. |
| 1:01.3 | It's done a lot of research and writing around millennials and |
| 1:05.2 | particularly millennials in the workplace and of all of the things that I've talked with, leaders |
| 1:11.6 | and organizations with over the years. This is probably one of the |
| 1:15.8 | topics that comes up most certainly in the top five is how as a leader and a manager do I work with this new generation of |
| 1:27.3 | employees that are showing up in the workplace and think a lot differently than |
| 1:31.1 | I do and come in with different expectations than I did when I was |
| 1:35.1 | entering my career. |
| 1:36.7 | And that's why I'm so glad that we have Chip Espinoza here today. |
| 1:40.8 | Chip is the director of organizational psychology at Concordia University out here in Orange County, California. |
| 1:48.0 | And he is also the author of the new book, |
| 1:51.0 | millennials at work, The Seven skills every 20-something and their manager |
| 1:56.5 | needs to overcome roadblocks and achieve greatness. |
... |
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