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Seeking Wisdom with David Cancel

#133: How to Run the Most Effective 1:1 Meetings of Your Career

Seeking Wisdom with David Cancel

Molly Sloan

Business, Entrepreneurship

5610 Ratings

🗓️ 8 October 2018

⏱️ 16 minutes

🧾️ Download transcript

Summary

Seeking Wisdom is back to discuss the importance of 1:1 meetings – what they are, why you and your team need them, the best 1:1 formats and more. Hint: As a manager, these meetings are all about listening and roadblock removal. Also in this episode, “skip 1 meetings” plus go inside DC and DG’s own 1:1 meetings – and DC’s format to steal for your own company. In this episode: Format Tips for Successful 1:1s Strive for weekly 1:1s with direct reports, every other week if you have to Embrace “skip 1 meetings” where you meet every two weeks or once a month with anyone else on the team Keep them casual – go for a walk to get coffee or a juice, get in a room to whiteboard, don’t write everything down, listen instead – this is not an interrogation! Encourage your direct reports to talk by embracing the silence, give them the room they need to talk. Tips for Direct Reports: Come to the meeting prepared with agenda – DG uses Evernote Notebooks to record what he wants to talk about. Go to the meeting with the top 3 things you want to discuss. If it’s nothing specific, but you want a check in, go for a walk. If you don’t have anything particular, it’s okay to skip these meetings occasionally. Books mentioned in this episode: High Output Management by Andrew Grove Before you go: Join the B2B Marketing Mastermind group on Facebook! Email [email protected] to get on the list. Leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on 1:1 meetings on the Drift blog at drift.com/blog and find us on Twitter @davegerhardt, @dcancel and @seekingwisdomio.

Transcript

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0:00.0

We're back. We're back. We're doing a podcast. I almost slipped. We are in a, we are going on a little

0:10.5

offsite, Q4 offsite in a little bit somewhere undisclosed location. There's a little hint.

0:17.5

You can tell by my flannel shirt where we're going. Yeah, heavy flannel shirt. I'll be sleeping in a twin bed in Vermont tonight. Yeah, yeah. Definitely. All right. So this episode of Seeking Wisdom, we have a topic. A topic from a listener. Okay, who's the listener? Okay. Listeners, Corey. Shout out to you, Corey. He sent you a message and said, Good morning,, I know you're swamp, but I have a quick question. You're known to someone who has conducted and put forth amazing one-on-ones. Corey, I wouldn't call them amazing. Stick to what he wrote. They're okay. I'll be leaning a sales team in the next two to three months and I'm trying to come up with a great format for sales one-on-ones, anything you've used in the past, which has worked. About two minutes after Corey sent that, I got a screenshot of it from UDC and said, let's do a seeking wisdom on this topic. And first of all, shout out to you, Corey. I love this. He's not managing a team yet, but he's thinking about managing a team and getting ready for that. He's a planner. I like it. So I love that. There's so much that we've talked about with one-on-ones,

1:14.1

but we rehash a lot of it. Early days of Drift, you wrote a wiki post, which I should have pulled up for this, which is about one-on-ones, but you do have a religion around one-on-ones. Yeah, I definitely have religion. I was having a meeting with Carrie on the team today, who runs learning and

1:11.0

development here at Drift.

1:28.1

Shout out Carrie.

1:29.1

And she came from Zappos and Amazon and doing all sorts of leadership stuff there.

1:34.7

And we were working on a set of new kind of what we call management principles.

1:39.3

We have leadership principles here.

1:40.5

We're working on management principles.

1:41.8

And in that management principles, one of the things that we spent a lot of time talking about was one-on-ones and the importance of the one-on-one because she was

1:50.0

asking what's one thing that I would tell the current managers here to do better to stop you know

1:57.1

either to stop doing or continue doing she has to you what you would tell. Yeah. And I said one-on-ones.

2:01.2

I don't think all the teams are yet consistent enough for one-on-ones.

2:04.7

And I think we should strive for, we should have a minimum of having one-on-ones every two

2:09.4

weeks, so bi-weekly.

2:10.7

But we should always be striving to have a one-on weekly.

2:14.0

And the reason that I said that to her was like, I don't know how you can be managing a

2:19.0

team or person if you don't have a regular cadence of one-on-ones where you're communicating with

2:24.4

them because I don't understand how that could work. And I think that's an area that's important.

2:28.6

But for me, one-on-ones have always been super important. They almost go back to this the notion of do the things that don't

2:35.7

scale. And one-on-ones are one of those things that we typically look at in business and we think,

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