We've also known that you don't have to have stars.

You don't have to have geniuses in your team.

And in fact, if you have a team of geniuses and stars and top performers,

they won't perform as well as a mediocre group

that has norms that use the talent in the room. What you want to build in a team are expectations,

routines, norms that help team members interact effectively with one another.

That's Vanessa Drescott.

She's an award-winning and internationally recognized expert on leadership, team performance, and emotional intelligence.

Vanessa has spent over 30 years studying what the world's greatest teams do.

And she's convinced that in her latest book, The Emotionally Intelligent Team, building collaborative groups that outperform the rest.

So you'll learn one, the number one skill leaders need to work on.

Two, why a team of stars doesn't guarantee results in what does. And three, two easy practices

that unlock greater performance. And if you want a quick summary write-up of these actionable

takeaways, I recommend you sign up for the free Gold Nugget email newsletter found at

awesome at your job.com. I'm Pete McItis. This is How to Be Awesome at Your Job. And now,

here's Vanessa. Vanessa, welcome. Thank you, Pete. It's great to be here with you and your audience.

Oh, yeah.

I'm excited to be chatting about emotional intelligence today.

And so since we're going to say the word a lot, I think it would be helpful to do some defining up front.

It's a popular term.

What exactly do you mean when you say emotional intelligence?

I like to think of it as recognizing emotion and using it

...