#054-How To Survey Your Clients To Get Real, Honest Feedback
Thriving Stylist Podcast
Britt Seva
4.9 • 2.1K Ratings
🗓️ 24 December 2018
⏱️ 31 minutes
🧾️ Download transcript
Summary
Do you regularly ask your clients for feedback on how you're doing as a hair stylist and business owner? Asking your clients for feedback is an incredible tool for your business, because you'll need to know the fatal flaws to improve and grow and develop an amazing experience for your clients. Today I'll be sharing how surveys will allow you to see the gaps in your business from the client's perspective!
If you're not already following us on Instagram, @thethrivingstylist, what are you waiting for? This is where I share pro tips every single week, along with winning strategies, testimonials and amazing breakthroughs from my audience. You're not going to want to miss out on this!
Learn more at: https://thethrivingstylist.com/podcast/054
Transcript
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| 0:00.0 | Do you feel like you were meant to have a kick-ass career as a hair stylist? |
| 0:06.0 | Like you got into this industry to make big things happen? |
| 0:09.0 | Maybe you're struggling to build a solid base and want some stability. |
| 0:12.0 | Maybe you know social media is |
| 0:13.8 | important but it feels like a waste of time because you weren't seeing any |
| 0:16.8 | results. Maybe you've already had some amazing success but are craving more. |
| 0:20.8 | Maybe you're ready to truly enjoy the freedom and flexibility |
| 0:24.4 | this industry has to offer. Cutting and coloring skills will only get you so far, |
| 0:29.0 | but to build a lifelong career as a wealthy stylist, it takes business skills and a serious |
| 0:34.1 | marketing strategy. When you're ready to quit just working in your business and |
| 0:37.9 | start working on it, join us here where we share real success stories from |
| 0:41.5 | real stylists. I'm Brit Civa, social media and |
| 0:44.4 | marketing strategies just for hairstylists, and this is the Thriving Stylists |
| 0:48.0 | podcast. What is up my loves and welcome back to the thriving stylist podcast? I'm your host |
| 0:55.8 | Brit Civa and today we are getting down and dirty with clientele surveys. |
| 1:00.5 | Are you as excited as I am? I can't even wait. So today I posted on |
| 1:05.6 | Instagram about surveying my students. I sent out a survey to my Thrivers Society alumni just over a week ago now at the time of this recording |
| 1:16.8 | and I asked them for feedback on what they liked about my program, what challenges they had, areas of improvement, areas they'd like to see |
| 1:25.4 | more education in, things that bothered them, things that they loved if they'd recommend |
| 1:30.6 | other students to me. I asked everything and I only sent this to my |
| 1:34.2 | alumni so these are people who have been in Thrivers Society for anywhere from |
| 1:37.8 | 13 months to four years so they know me and they know my coaching and they know my programs. |
... |
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