037: Re-Defining What “Client-Experience” Means For Photography Businesses with Rachel Traxler
Passion With Purpose - Photography Podcast, Creative Business, Six Figure Photographer
Nathan Chanski - Photography Business Coach
5.0 • 573 Ratings
🗓️ 17 August 2022
⏱️ 61 minutes
🧾️ Download transcript
Summary
Have you heard people throw around the term “client experience” in the photog industry? You might think it means a good workflow, nice emails, a gift box, pretty galleries, etc…
But HOLD. UP. If that’s where your mind is at, then prepare to have it blown! Today I’m talking to the incredible Rachel Traxler. This girl is single handedly re-defining what client experience means.
Rachel is a wedding and elopement photographer and photography business coach who is empowering ambitious entrepreneurs to boost their demand by knocking their client connection out of the park. She has helped thousands of photographers and entrepreneurs over the past few years and has the experience and wisdom to make you a powerhouse in the area of client experience!
We can’t wait to rock your world in this episode and give you incredible insight into what a powerful client connection TRULY is and how to make yours the best in the biz!
CLICK HERE TO GET 50% OFF YOUR FIRST YEAR OF HONEYBOOK!
Connect with Rachel Traxler online:
Instagram: @racheltraxler
Website: http://racheltraxlerphotography.com/
Connect with Nathan online:
Instagram: @nathanchanski
Tik Tok: @nathanchanski
Courses from Nathan: https://www.nathanchanski.co/education
1:1 Coaching with Nathan: https://www.nathanchanski.co/coaching-mentorships
Transcript
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| 0:00.0 | You are listening to Nathan Chansky, and this is the Passion with Purpose podcast. So if you have |
| 0:06.7 | ever heard people throw around the term client experience or something like that in the photography |
| 0:11.3 | industry, you might think you know, like kind of what that means or what people think it means, |
| 0:16.8 | and maybe you think it means like a good workflow and nice emails and a gift box and pretty galleries, etc. |
| 0:23.4 | But hold up. |
| 0:24.5 | If that's all you've been hearing, if that's all you've been thinking, you are about to have your mind blown. |
| 0:29.8 | I am talking to the incredible Rachel Traxler today on this episode, and this girl is single-handedly redefining what client experience means. It's nuts. |
| 0:39.5 | Like, she freaking blew my mind in this episode. Rachel's a wedding and a low-med photographer |
| 0:44.4 | and photography business coach, empowering ambitious wedding photographers to become in-demand |
| 0:49.7 | by elevating client connection so they can work less and serve more. She has helped thousands |
| 0:56.0 | of photographers and entrepreneurs over the past few years through courses, one-on-one coaching, |
| 1:01.3 | and free resources. She's also the host of the Gold Biz podcast where you can find tips, |
| 1:06.6 | tricks, and expert interviews to help you get through the highs and the lows of your business. |
| 1:11.6 | So Rachel and I talk all about client experience in this show, in this episode, |
| 1:15.9 | how she has used it to rocket launch her photography business to incredible new heights |
| 1:20.3 | and why it is so much more than what most people think. |
| 1:24.0 | So as always, before we get into it, I would absolutely love if you could take two minutes |
| 1:28.0 | and rate and write a written five-star review of the podcast. If you love it, mad, mad, mad |
| 1:34.2 | appreciation for every single review. All right, you guys, are you ready? I'm so ready for this |
| 1:39.7 | episode. Let's dive right in. |
| 1:45.3 | Are you an aspiring creative entrepreneur or established small business owner with a fuel to pursue the things that light you up like nothing else? |
| 1:53.4 | If so, you are in the right place, my friend. My name is Nathan Shansky, and I'm a photographer and photography business educator. |
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