02.19.18 – Model 3 Initial Quality and Owner Satisfaction
Tesla Daily: Tesla News & Analysis
Rob Maurer
4.8 • 1.1K Ratings
🗓️ 19 February 2018
⏱️ 6 minutes
🧾️ Download transcript
Summary
– LA Times reports on Model 3 initial quality and Tesla shares some empirical data on owner satisfaction
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Executive producer Jerome Jorden
Music by Evan Schaeffer
The post 02.19.18 – Model 3 Initial Quality and Owner Satisfaction appeared first on TechCast Daily.
Transcript
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| 0:00.0 | Hello and |
| 0:07.0 | welcome to the Monday, February 19th, 2018, and welcome to the Monday, February 19th, 2018, |
| 0:10.0 | addition of Tesla Daily on Official Tesla Podcast. |
| 0:13.0 | My name is Rob Maower, and today we were talking a little bit about initial quality of |
| 0:16.6 | Model 3, as well as owner satisfaction. |
| 0:19.6 | Tesla stock on Friday closed up 0.43% to $335.49 |
| 0:25.0 | this compared to the NASDAQ down 0.23%. |
| 0:28.0 | On the week, Tesla finished up 6.7% |
| 0:30.4 | compared to the NASDAQ up 4.2%. Supercharger network update we are currently at. percent. |
| 0:33.0 | Supercharger network update, we are currently at 1,164 supercharging locations |
| 0:38.0 | with two new stations opening up, one in West Virginia and one in Australia, |
| 0:42.0 | but also one temporarily closing in Australia as well. |
| 0:45.0 | Yesterday the LA Times published an article on initial quality for model three titled, |
| 0:49.0 | quote, some early owners of Tesla's model three are reporting quality problems, do buyers care." |
| 0:55.3 | So a bit of a weird title and basically the article is anecdotal information from early |
| 1:00.0 | owners of Model 3 discussing some early quality problems. |
| 1:04.0 | The article begins with a story from an owner who was not able to use the key card or the |
| 1:08.4 | app on the phone to access his Model 3. |
| 1:11.1 | He assumed the issue was with the 12-volt battery, but he could not |
| 1:14.4 | access that because the hood was locked, so he needed to call Tesla Service. |
| 1:17.8 | Tesla Service sent a mobile technician and the technician was able to resolve the issue by using that little cap on the front bumper to remove that and connect a battery to the cables housed within there. |
| 1:28.0 | Now personally I'm not certain if that is how you jumpstart the 12-volt battery or if that just allowed access to the vehicle |
... |
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