018 - COVID-19 Communication: How Facts Fight Fear

Public Health On Call

The Johns Hopkins Bloomberg School of Public Health

Medicine, News, Health & Fitness

4.6 • 644 Ratings

🗓️ 24 March 2020

⏱️ 14 minutes

🔗️ Recording | iTunes | RSS

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Summary

There are so many unknowns around COVID-19, so how can we find credible sources of information? What is the role of communication in the pandemic and how can authorities get it right? Susan Krenn, executive director of the Johns Hopkins Center for Communication Programs, talks to Stephanie Desmon about how communication can combat fear if it's credible, transparent, timely, and gives people the resources they need.

More information: jhsph.edu/covid-19

Transcript

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0:00.0	Welcome to Public Health On Call, a new podcast from the Johns Hopkins Bloomberg School of Public Health.
0:12.7	Our focus is the novel coronavirus.
0:15.2	I'm Josh Sharfstein, a faculty member at Johns Hopkins, and also a former secretary of Maryland's health department.
0:21.6	Our goal with this podcast is to bring evidence and experts to help you understand today's
0:26.9	news about the novel coronavirus and what it means for tomorrow.
0:30.5	If you have questions, you can email them to public health question at jhh.edu.
0:36.3	That's public health question at jh.hh.edu for future podcast episodes.
0:42.6	Today, Stephanie Desmond is talking to Susan Cren,
0:45.8	executive director of the Johns Hopkins Center for Communications Programs,
0:50.1	about how to use communications to change behaviors,
0:53.3	a very timely topic during the coronavirus pandemic.
0:57.0	Let's listen.
0:58.3	We're here today talking to Susan Cren, executive director of the Johns Hopkins Center for
1:02.9	Communication Programs.
1:04.5	Today we're going to talk about good communication practices and the time of COVID.
1:08.7	Susan, let me first ask you a little bit about what you do here
1:11.5	at CCP. What CCP does? So, as you noted, I'm the director of the center here and have been
1:18.9	at the center for 35 years. As the director, I oversee programs across the board for CCP,
1:25.7	and our programs really focus on using communication to
1:30.6	catalyze and improve health across the board. We do a lot of work in low resource
1:36.5	settings and we use this communication in an approach we refer to as social and
1:42.1	behavior change communication to inspire people to uptake
	...

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